Last updated: 22 February 2026
These Terms of Service apply to users who create an account, log in to the client portal, or use any online booking or membership services provided by About The Stay Limited.
Account responsibility
You are responsible for maintaining the confidentiality of your account login details and for all activities carried out under your account.
Accuracy of information
You agree to provide accurate and complete information when using our services, including booking details and identification documents where required.
Use of the platform
You agree to use the platform only for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorised access to the system.
Uploaded documents
Any documents you upload must be genuine and belong to you or be provided with appropriate authority.
Service availability
We aim to keep the platform available at all times, but we do not guarantee uninterrupted access.
Account suspension
We reserve the right to suspend or restrict accounts where misuse, fraudulent activity, or security concerns arise.
Account suspension
We reserve the right to suspend or restrict accounts where misuse, fraudulent activity, or security concerns arise.
Account suspension
We reserve the right to suspend or restrict accounts where misuse, fraudulent activity, or security concerns arise.
Relationship with booking agreements
These Terms govern use of the platform only. Separate booking confirmations or written agreements may contain additional contractual terms. Property listings, pricing, and availability shown on the website are for general information only and do not constitute a legally binding offer.
Governing law
These Terms are governed by the laws of England and Wales.
Contact
If you have questions regarding these Terms, please contact: privacy@aboutthestay.com